Newly funded project on how to increase citizen coproduction of public services: CITADEL Horizon2020

CITADEL is focused on transforming the public sector to make more efficient, inclusive and citizen-centric public services that identify/capture new or unsatisfied needs more quickly and satisfy them more effectively and in an inclusive way, providing also guidelines and features to support new processes.CITADEL is based on Hirschman [1] and Rokkan [2] models, hugely influential across the social sciences, as the schemes to face the challenge of knowing how engaged members in an organization are; how likely they are to remain members; when they might cease to be a member; and why they have not yet become members.

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Facultad de Ciencias Económicas y Empresariales
University of Cantabria
39005 Cantabria



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